Who these terms are between#
Slateway is provided by MIRIDE TECHNOLOGY (PRIVATE) LIMITED, registered in Zimbabwe, referred to here as "we" and "us".
Where a haulage operator has a signed subscription agreement with us, that agreement governs the service and prevails over these terms wherever the two differ. These terms govern use of the platform generally, and they are what applies to an individual using the Slateway Driver app under an account their employer created.
Accounts are issued, not opened#
There is no public signup for the Slateway Driver app. A haulage operator subscribes and creates accounts for its own staff. Your employer decides what you can see and do, can change it, and can withdraw your access at any time.
Keep your credentials to yourself. You are responsible for what is done under your account. Tell your employer immediately if you believe someone else has access to it, particularly where a device is shared between shifts.
What you may not do#
- Use the platform to reach data belonging to a haulage operator you do not work for, or attempt to.
- Interfere with the service, probe it for weaknesses without our written permission, or attempt to circumvent any access control.
- Copy, resell or make the service available to a third party, except as your employer's subscription allows.
- Submit anything unlawful, or anything you do not have the right to submit, including photographs of people who have not agreed to be photographed.
- Falsify a record, including a checklist answer, a delivery confirmation or a proof of delivery.
The driver app in particular#
The app records your position while a trip is running, including in the background. By using it for work you accept that your employer receives that information. It is described in full in our privacy policy.
Do not operate the app while driving. Set up before you move, and stop safely before you interact with it. Following a route the app suggests never overrides road conditions, road signs, your vehicle's limits or the law. You remain solely responsible for how the vehicle is driven.
The app is designed to keep working without a signal and to send what you entered when a connection returns. That is a genuine design commitment rather than a guarantee: coverage, device storage and battery are outside our control, and you should confirm that critical work has been received when you are back in coverage.
Records belong to the operator#
Orders, trips, checklists, proof of delivery and inventory records created through the platform belong to the haulage operator whose account they were created under. We hold and process them on that operator's behalf. We claim no ownership of them and do not use them to train anything or to build a product for anyone else.
Availability#
We work to keep the platform available and we maintain backups, but we do not promise it will be uninterrupted or fault free. We may take it down for maintenance, and will give operators notice where that is planned. Where a subscription agreement sets a service level, that agreement governs.
Liability#
The platform is provided as it is. To the fullest extent the law allows, we exclude implied warranties, and we are not liable for lost profit, lost business, lost data or indirect loss.
Nothing here limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.
Ending access#
Your employer may withdraw your access at any time. We may suspend or end access where these terms are breached, where the subscription ends, or where we must do so by law. You can delete your own account at any time, as described on Deleting your data.
Changes#
We may change these terms. The date at the top shows when they last changed, and we will notify operators directly of a material change rather than relying on you to re read this page.
Governing law#
These terms are governed by the law of Zimbabwe, and the courts of Zimbabwe have jurisdiction, unless a signed subscription agreement says otherwise.
Contact#
MIRIDE TECHNOLOGY (PRIVATE) LIMITED, Zimbabwe.
support@slateway.app